I don’t buy everything in the book, and I think many of the author’s assertions would be stronger if he offered detailed evidence. For example, he asserts that Apple is special because it has a driving “why” that shapes company decisions in fundamental and pervasive ways, and glosses over how Apple lost its vision during the non-Steve-Jobs years.
Nonetheless, his central premise is insightful and important: starting with “why” we do things will create greater satisfaction, wisdom, and success. Once we have a why that’s correct in our hearts, many of the whats and hows of life flow naturally. Sacrifice, patience, and creativity blossom. This is true of our software architectures, product requirements, general business activities, personal relationships, and other endeavors. People who hate their jobs often feel that way because they find their days filled with activities that they deem empty or soulless. Human beings can’t be passionate about stuff that doesn’t resonate with their deep values to some degree.
I find interesting resonance between Sinek’s thesis and other important ideas such as Jim Collins’ hedgehog concept, the idea of laddering in marketing theory, Maslow’s hierarchy of needs, and Covey’s “begin with the end in mind.” I also find it interesting how congruent this is with a central tenet of Bridging the Communication Gap, by Godjko Adzic; he argues that the “why” of a product requirement, rather than the “what”, is the most important thing for product management to articulate. (Thanks, Shawn, for the great book recommendation.)
Which leads me to this: I need to articulate and then be true to my own “why.” Why, exactly, am I in the software industry? What do I hope to accomplish? Why do I work on enterprise software, as opposed to mobile apps or cool web mashups? Why did I start a blog? Why do I pick certain topics for my posts, and then spend significant time articulating my thoughts?
Here’s my current answer:
Testing My Answer
What I like about this answer is that it ties back to my core values. I believe we have opportunities to do lots of good in the world–eradicating poverty and disease, advancing science, learning to understand and value one another better. And I believe an impediment to that is all the complexity we create and discover. Big data is hiding a lot of the insight that would let companies serve customers better. Number crunching supercomputers are needed to predict the weather better, to help predict crop yields in Bangladesh. And so on.
Thus, if I can do my part to make really tough computing problems more tractable, I’m helping make the world a better place.
I also like that this answer tells me when I’m wandering. If I’m building systems that don’t hide/manage/solve complexity, I’m probably off track. If I am building software that’s frivolous (“Angry Birds” comes to mind), I probably won’t be very happy. If I work for a company that aspires to nothing more grandiose than making money, I should either change the company or change my job. If my blog posts don’t help me understand or communicate on topics that reinforce that goal, I’m wasting my time.
What is your “why”? Struggle with it until you come up with a satisfying answer. Then use it to test your current work assignments. Does this exercise give you any insight or point to ways to rebalance your priorities?
- Apple Rejects Simon Sinek’s Teachings. Steve Jobs Turns In His Grave. (diyblogger.net)
- The Most Important Question to Answer in Learning (Part 2 of 2) (antonemgoyak.com)
- 37signals: Humans need to know why (37signals.com)
- Simon Sinek: How great leaders inspire action – TEDx Talk (bloggineducation.wordpress.com)
- Start with Why – How Great Leaders Inspire Everyone to Take Action by Simon Sinek (nategibson.net)